You are a passionate digital native and you love to experiment while putting the customer first. You are eager to learn, hands on and you challenge the status quo with new ways to achieve business targets. Last but not least, you have experience in working with different CMS (e.g. Magento, Desk, Sit...
As a Website Manager in our Eliza was here E-commerce team (part of Sunweb Group), your goal is to improve customer touchpoints along the customer journey. Starting from holiday orientation until holiday return. You optimize all moments of contacts with our (potential) customers (f.e. app, customer account and website). For this you will build and strengthen our commercial efforts. You maintain and develop our platform, take initiative in UX / CRO, do A/B-testing, develop current and new pages and content (in collaboration with the Content Marketer)… in order to have the best possible user experience.
* Note. In the first couple of months you will have several brands of Sunweb Group under your care, as support cross-brand is needed at this time
Manage the operational customer journey
Manage & develop the website from A-Z
Manage the digital performance of our platforms (Website, App)
Optimize conversion rate and initiate CRO experiments & UX improvements
Optimize landing pages
Work closely with different departments: UX, Online Innovation, Customer Experience, Product Owners and other Website Managers.
What about you?
We are looking for a junior/medior candidate with 3 years experience within a comparable job.
Strong analytical skills using tools such as Google Analytics
Excellent level of English and Dutch are a must
Understanding of the customer journey and all customer touchpoints
Knowledge of CRO, UX, SEO and able to analyse consumer behavior
Experienced in working with Content Management Systems such as Magento, Desk and/or Sitecore
You are fulltime (40 hours) available
You’re a team player who feels comfortable working in an international, innovative and collaborating organization
Our office is in Rotterdam, but we are currently working from home. When the situation allows we prefer to be in the office 2-3 days a week.
We value proactive colleagues who challenge the status quo and who are eager to learn by experimenting and sharing knowledge. Customer-first mindset, continuous learning and improving yourself, are some of the aspects to be successful, together with collaborating with different teams.
Let us introduce Sunweb Group
Sunweb Group is a tour operator that aims to offer the best holiday experience. We have 3 business units, Sunweb Sun, Sunweb Ski, and Eliza was here. They cross-collaborate for the best future proof strategy to become number one. They are supported by the Center of Excellence. Our HQ is located in Zurich and we have offices in Rotterdam, Girona, Antwerp, Copenhagen and Paris. We work towards an ongoing improvement of our services with a customer-oriented view, by challenging and developing ourselves.
Why join Sunweb Group?
Is this your next challenge?
Are you interested in this position and do you recognize yourself in this above profile? Please send us your resume and motivation after you click on the ‘Apply now’ button.
Questions? Feel free to contact POC Talent Acquisition Specialist Yvonne, via firstname.lastname@example.org.
Closing date: 17th of March 2021